Frequently Asked Questions

GFRC stands for Glass Fiber Reinforced Concrete. It delivers the visual weight of natural stone at a fraction of the actual weight, and is frost-proof, UV-stable, and fire-resistant to Class A1 standard. River Art Stone has been producing GFRC since 2008, starting with architectural facade cladding before expanding into planters and bathtubs in 2019 using the same material standards.

Yes. All River Art Stone products are designed for both indoor and outdoor use and perform reliably year-round across US climates.

Yes. Custom dimensions and colors are available for residential and commercial projects. Color pigment is mixed directly into the concrete during production rather than applied as a surface coating, helping create a durable, long-lasting finish. Contact River Art Stone to discuss custom specifications.

Yes. River Art Stone GFRC planters are designed for indoor and outdoor environments and can withstand year-round exposure across a wide range of US climates.

Yes. River Art Stone planters are manufactured using Glass Fiber Reinforced Concrete (GFRC), providing the appearance and durability of concrete while reducing overall weight compared with traditional solid concrete.

Yes. Custom sizes and colors are available for residential, landscape, hospitality, and commercial projects.

Yes. River Art Stone works with architects, designers, developers, landscapers, and hospitality businesses on commercial planter projects and volume orders.

River Art Stone bathtubs are manufactured from GFRC (Glass Fiber Reinforced Concrete), combining the substantial appearance of concrete with a more practical weight than traditional solid concrete tubs.

Yes. Custom colors are available. Pigment is incorporated into the concrete during manufacturing rather than simply applied as a surface coating.

Custom dimensions may be available depending on the project. Customers should contact River Art Stone with their required specifications.

Yes. Large products such as bathtubs are typically secured to a pallet and shipped using a freight carrier.

Yes. River Art Stone can accommodate custom dimensions for many residential and commercial projects. Contact the team with your required measurements and project details.

Yes. Custom colors are available. Pigment is mixed directly into the concrete during production.

Contact River Art Stone with the product, dimensions, color, quantity, and project requirements. The team can review the specifications and provide further guidance.

Yes. All orders ship free anywhere in the continental US, with no freight charges at checkout regardless of size.

Standard orders ship via USPS, UPS, or FedEx. Large planters and bathtubs ship via freight carrier on a pallet.

Shipping is calculated individually for these locations. Call 1-401-230-0890 or email info@riverartstone.com for a custom freight quote.

Yes. River Art Stone ships to the Caribbean, South America, and other international destinations. Contact the team before ordering for a custom freight quote.

Yes, provided the order has not shipped. Once an order is in transit, address changes may still be possible, but the carrier may charge a rerouting fee. Contact River Art Stone as soon as possible.

Returns are accepted within 15 days of receipt. The buyer is responsible for return shipping costs. Returns not related to manufacturer faults are subject to a 20% restocking fee. Email info@riverartstone.com to initiate a return.

Refunds typically take 5–7 business days after River Art Stone receives and inspects the returned item.

Yes. All River Art Stone products come with a 24-month warranty. Contact info@riverartstone.com for warranty questions.

Yes. River Art Stone offers volume and trade discounts for architects, designers, developers, hospitality projects, and other commercial customers. Email info@riverartstone.com or call 1-401-230-0890 to discuss project requirements.

Yes. River Art Stone regularly supplies commercial customers and can discuss quantities, custom dimensions, colors, lead times, and delivery requirements for your project directly.

Yes. River Art Stone works with architects, interior designers, landscape designers, developers, and hospitality professionals on residential and commercial projects.